Welcome to The Grande North

Resident Portal Updates

In the spirit of pursuing continuous improvement and believing there is a better way, Action is completing some upgrades to the Management App/Homeowner Portal to make the system more user-friendly and a one-stop shop for all things HOA. Because of this, the Resident Portal may have limited availability from October 1-3. Homeowners’ balances will initially only reflect the October assessments and any prior balance. Activity will be visible as soon as the November Statements are generated. The November Statements may be slightly delayed, but residents should receive statements during the week of October 31 – which will allow enough time to submit assessment payments within the grace period, and without any late charges. Thank you for your patience and understanding as we upgrade the Association’s systems.

Common Area Vertical Drain Pipe Cleaning Service

Countywide Mechanical will be coming out to the building on Monday, October 17^th to begin the common area vertical kitchen drain cleaning project. Each vertical stack will take around two (2) days to complete and the entire project is expected to take a little over two weeks. To complete this service, Countywide will attempt to go through the kitchen clean-out access panels where possible, but will also have to go through the kitchen sink drain in several units in between clean-out locations to ensure the vertical line is thoroughly cleaned.

This process will also require the plumbing vendor and building staff to go through each stack in the tower and flush hot water in every unit above/below the cabling in order to ensure any obstructions in the line are clear and didn’t get pushed into an adjacent unit drain. This service, which takes place every two-three years, will help proactively eliminate larger backups and floods and maintain the integrity of the cast iron pipe. Once the vendor confirms the timing of the service, Management will reach out again with a firm schedule and confirm unit access in order to complete this service. Once the information is released, please reach out to confirm your unit’s availability

Flex Alert for California

Did you know that the Flex Alert for California was extended for a third straight day? Please conserve energy on September 9, 2022, from 4:00 p.m. – 9:00 p.m. in an effort to reduce strain on the state’s electric grid.

Ways to Save:

• Pre-cool your home before 4:00 PM and adjust your thermostat to 78 degrees between 4:00 PM and 8:59 PM.
• Shift high energy-consuming chores such as running the dishwasher, laundry, or EV charging to before 4:00 PM or after 8:59 PM.
• Turn off unnecessary lights.